"Up-front and clear pricing"
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
AC not cooling? Blowing warm air? Strange noises? Diamond's HVAC technicians diagnose and repair your AC - same-day in most cases, with honest repair-vs-replace advice.
BBB Integrity Torch · Idaho's Best HVAC 2020-2022 · Top 1% Idaho Contractor
Tap your symptom - we'll connect you to an HVAC technician on our line.
Something else going on? Call (208) 231-1635 - we handle every kind of AC issue.
Tell us what your AC is doing - not cooling, not turning on, making noises. We dispatch an experienced HVAC technician.
On-site diagnosis of your system - not guesswork. Performance check, refrigerant, electrical, and airflow verified before we quote.
If it makes sense to repair, we repair and test. If your system is genuinely past it, we'll say why - with the numbers. No pressure.
AC repair is the service where 'diagnosis' becomes a sales pitch for a $10,000 replacement. Here's how Diamond is different.
Fully-stocked trucks, experienced technicians, and all the common replacement parts mean most AC repairs are one-visit, not a return trip.
We diagnose the actual cause, not just the symptom. Fixing a tripped breaker without finding what caused it just means you'll be calling us again next week.
If your system is 18 years old and the compressor is failing, we'll say so. If it's a $150 fix on a 6-year-old unit, we'll say that too. Your numbers, your call.
We answer live and dispatch same-day in most cases. No answering service, no callback queue - just a real person ready to help.
Diamond isn't a private-equity rollup. It's a 26-year Treasure Valley business - built by Rick and Sue Ellen, around a single idea: do home services the way homeowners deserve.
Rick opened Diamond's doors in March 1999, focused on new construction. He earned a reputation across the Treasure Valley for solving the hot-bonus-room problem nobody else could fix - and for treating customers fairly when others didn't.
In 2009, Rick's wife and business partner Sue Ellen joined full-time. Together they made the call to pivot from new construction to residential service - because they saw an industry that, too often, didn't take care of its customers. They wanted Diamond to stand for the opposite.
That standard is what built the company you see today - the awards, the reviews, the 1,800+ permitted projects on record. None of it happened by accident.
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
Diamond Heating and Cooling was very knowledgeable and professional from start to finish. Highly recommended.
Without a doubt, Diamond Heating and Cooling is the best possible choice you can make when deciding on a company you can rely on to provide excellent service.
Diamond is based in Garden City and serves homeowners across the Treasure Valley & surrounding areas.
Not sure if you're in our area? Call (208) 231-1635 - we'll confirm on the line.
Tap the phone to talk live now. Real licensed technicians, your-quote-is-your-price honesty, no answering service.
Same-day AC service in most cases. Honest diagnostics. Repair first. Idaho's Best HVAC Company three years running.