"Up-front and clear pricing"
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
Slow drain? Backup? Smelly pipes? Diamond clears any drain, any time - and diagnoses the root cause so it doesn't come back next week.
BBB Integrity Torch · Idaho's Best HVAC 2020-2022 · Top 1% Idaho Contractor
Tap the drain that's causing you trouble - we'll send the right plumber with the right equipment.
Multiple drains backing up at once? That's usually your main sewer line - call us immediately on (208) 231-1635.
Tell us which drains are affected and what you're seeing - slow, fully blocked, smelly, or backing up. We'll send the right kit.
Experienced plumber, fully-stocked truck - commercial-grade equipment for stubborn lines, camera inspection available for diagnostics.
We don't just snake it and run. We test the drain, explain what was causing the clog, and tell you honestly if it's likely to come back.
Drain cleaning is the service where cheap operators cut corners most. A snake down the line clears the clog for a week. Here's how Diamond fixes the cause, not the symptom.
Fast, thorough clearing with the right equipment - from a kitchen sink to a main sewer line. One visit, done properly.
We use camera diagnostics where it matters. If there's a bigger issue behind the clog - roots, cracks, collapsed pipe - you'll know.
Drain work is messy if you're not careful. Our techs come prepared - mats, covers, cleanup - your home stays clean.
Same-day dispatch in most cases. We answer the line live and follow up live - no answering service, no callback queue.
Diamond isn't a private-equity rollup. It's a 26-year Treasure Valley business - built by Rick and Sue Ellen, around a single idea: do home services the way homeowners deserve.
Rick opened Diamond's doors in March 1999, focused on new construction. He earned a reputation across the Treasure Valley for solving the hot-bonus-room problem nobody else could fix - and for treating customers fairly when others didn't.
In 2009, Rick's wife and business partner Sue Ellen joined full-time. Together they made the call to pivot from new construction to residential service - because they saw an industry that, too often, didn't take care of its customers. They wanted Diamond to stand for the opposite.
That standard is what built the company you see today - the awards, the reviews, the 1,800+ permitted projects on record. None of it happened by accident.
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
Diamond Heating and Cooling was very knowledgeable and professional from start to finish. Highly recommended.
Without a doubt, Diamond Heating and Cooling is the best possible choice you can make when deciding on a company you can rely on to provide excellent service.
Diamond is based in Garden City and serves homeowners across the Treasure Valley & surrounding areas.
Not sure if you're in our area? Call (208) 231-1635 - we'll confirm on the line.
Tap the phone to talk live now. Real licensed technicians, your-quote-is-your-price honesty, no answering service.
Same-day drain service in most cases. Camera inspection and hydro-jetting available. Your-quote-is-your-price.