$75 Off Any Plumbing Repair (min spend $250) · 24/7 emergency line answered
(208) 231-1635
$75 Off Any Plumbing Repair (min spend $250)

Emergency Plumber in Boise & the Treasure Valley

Burst pipe? Active leak? Backup? Diamond has experienced, licensed plumbers on call 24/7 - with same-day service in most cases and your-quote-is-your-price pricing.

BBB Integrity Torch · Idaho's Best HVAC 2020-2022 · Top 1% Idaho Contractor

4.9 · 5,000+ reviews Licensed & Insured Since 1999
We answer 24/7 - real licensed plumbers, not an answering service
Diamond service van or licensed technician at a Treasure Valley customer's door.
24/7 Dispatch Active
4.9 / 5 across 5,000+ reviews Treasure Valley's most-reviewed home services team

What's happening right now?

Tap your situation - we'll connect you to a licensed plumber on our 24/7 line.

Don't see your issue? Call (208) 231-1635 - our team handles every kind of plumbing emergency.

4.9 · 5,000+ Google reviews Treasure Valley's top-rated
Idaho's Best HVAC 2020-2022 Three years running
Licensed & Insured Top 1% of Idaho contractors
Serving Treasure Valley Since 1999
How emergency service works

Three steps. No guesswork. No runaround.

Call us — we answer 24/7

Tell us what's happening — we'll ask the right questions and dispatch the right plumber.

Licensed plumber dispatched

Experienced technician, fully-stocked truck. Same-day service in most cases - no trainees, no handymen.

Fix it right - first time

On-site diagnosis, your-quote-is-your-price, repair completed and tested. Work area left clean.

24/7 emergency line answered live · Real licensed technicians, not an answering service
What makes Diamond different

The emergency plumber you'd recommend to your mother.

Emergency searches attract the worst actors in the industry. Here's the difference between the plumbers you should avoid - and the one you should call.

What cheaper emergency plumbers do
  • Vague phone quotes that change on-site
  • Emergency surcharges stacked into the bill
  • Patch the symptom, not the cause
  • Send whoever's free - trainees on emergencies
  • Uninsured, unverified, untraceable
  • Hard sell into expensive replacements
What Diamond does
  • Your quote is your price - in writing, before work starts
  • Transparent pricing - no surprise fees, no emergency gouging
  • Fix the root issue so it doesn't come back next week
  • Licensed, experienced plumbers - no trainees on emergencies
  • Fully licensed & insured · Top 1% of Idaho contractors
  • Repair first, replace only if necessary - no-upsell policy
Why Treasure Valley calls Diamond

What you get when you call us

Water damage stopped, fast

Active leaks and burst pipes contained before they turn into thousands in damage, mould, or structural issues.

Same-day fix, not a patch

Fully-stocked trucks mean on-the-spot repair in most cases - one visit, done right, no return trip required.

Done right, first time

Experienced plumbers who diagnose the root cause - so the problem doesn't come back next week.

Legitimacy you can verify

Treasure Valley's most trusted home services company since 1999.

Diamond isn't a pop-up emergency outfit. We're a 26-year Idaho institution, with the awards, permits, and reviews to prove it.

  • Licensed & fully insured - verify any time
  • Top 1% of Idaho contractors (BuildZoom)
  • 1,800+ permitted projects on record
  • BBB Integrity Torch Award recipient
  • Idaho's Best HVAC Company 2020, 2021, 2022
  • Idaho's Best Contractor 2022
Diamond Heating, Cooling, Plumbing & Electric - licensed Treasure Valley plumbing team photo.
Diamond's Service & Install Team Licensed technicians serving the entire Treasure Valley
Ready when you are

Burst pipe? Backup? We're live right now.

Real licensed plumbers answer the line, 24/7 - no answering service, no phone tree. Most jobs are dispatched same-day.

Meet the Diamond team

The family-built company behind 5,000+ five-star reviews

Diamond isn't a private-equity rollup. It's a 26-year Treasure Valley business - built by Rick and Sue Ellen, around a single idea: do home services the way homeowners deserve.

Rick, Sue Ellen, and the Diamond Heating, Cooling, Plumbing & Electric management team in Boise, Idaho.
Rick & Sue Ellen with the Diamond leadership team

Rick opened Diamond's doors in March 1999, focused on new construction. He earned a reputation across the Treasure Valley for solving the hot-bonus-room problem nobody else could fix - and for treating customers fairly when others didn't.

In 2009, Rick's wife and business partner Sue Ellen joined full-time. Together they made the call to pivot from new construction to residential service - because they saw an industry that, too often, didn't take care of its customers. They wanted Diamond to stand for the opposite.

"We wanted clients to experience excellence and be 100% satisfied with the service they receive. We call it the Diamond Difference." - Rick & Sue Ellen, Founders

That standard is what built the company you see today - the awards, the reviews, the 1,800+ permitted projects on record. None of it happened by accident.

1999
Rick founds Diamond Heating & Cooling, focused on residential new construction.
2009
Sue Ellen joins full-time. Diamond pivots to residential service - and to the standard that defines it today.
2014
Awarded the BBB Integrity Torch Award - recognising honest, ethical business practice.
2020 - 2022
Named Idaho's Best HVAC Company three years running, plus Idaho's Best Contractor 2022.
Real customers · Real reviews

What Treasure Valley homeowners say

4.9 / 5 · 5,000+ Google reviews · Treasure Valley's most-reviewed home services team
Honest pricing - no upsell

"Up-front and clear pricing"

We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.

- Ed Boise, ID
Professional - start to finish

"Knowledgeable and professional"

Diamond Heating and Cooling was very knowledgeable and professional from start to finish. Highly recommended.

- Cliff Boise, ID
Reliable - excellent service

"The best possible choice"

Without a doubt, Diamond Heating and Cooling is the best possible choice you can make when deciding on a company you can rely on to provide excellent service.

- Caleb G. Boise, ID
Service area

Serving the entire Treasure Valley

Diamond is based in Garden City and serves homeowners across the Treasure Valley & surrounding areas.

BoiseGarden City (HQ)MeridianEagleNampaCaldwellKunaMiddletonStar

Not sure if you're in our area? Call (208) 231-1635 - we'll confirm on the line.

Book your plumber

Book your emergency plumber now

Tap the phone to talk live now. Real licensed technicians, your-quote-is-your-price honesty, no answering service.

  • 24/7 emergency dispatch - we answer live, not an answering service
  • Your quote is your price - no surprise fees
  • Licensed, insured, and experienced - every time
Questions, answered

Before you call - the things people want to know

How fast can you get here?
Our 24/7 line is answered live and we dispatch as fast as our trucks can get to you. For true emergencies - active leaks, burst pipes, backups - same-day service in most cases. Call us and we'll give you a real arrival window, not a four-hour block.
How much does an emergency plumber cost?
Our $87 dispatch fee covers the call-out and on-site diagnosis. If you go ahead with the repair, we quote the full job before starting any work - and your quote is your price. No emergency surcharges, no bill-builders, no surprise fees when we hand over the invoice.
Will you show up with the right parts?
Our trucks are fully stocked for common plumbing emergencies - so most repairs are completed on the first visit. If we need something specialist, we'll tell you upfront and organise it without a second trip-fee.
Are you licensed and insured?
Yes - licensed and fully insured, and ranked in the top 1% of Idaho contractors. You can verify us through Idaho licensing bodies, the BBB (we hold the Integrity Torch Award), and 5,000+ Google reviews.
Do you handle burst pipes, backups, and leaking water heaters?
Yes - all of the above, plus slab leaks, main-line clogs, pipe repair and repiping, gas-line issues, and any fixture failure (toilet, sink, shower, faucet, disposal). If it's plumbing and it's urgent, we handle it.
What areas do you cover?
The entire Treasure Valley: Boise, Meridian, Nampa, Eagle, Caldwell, Kuna, Garden City, and Middleton. Not sure if you're in our area? Call us - we'll confirm in 10 seconds.
What if it turns out it's not urgent?
We'll tell you. If what you thought was an emergency is actually a regular repair, we'll say so and book it at regular rates - no upsell, no pressure. We'd rather earn a customer for life than win one emergency call.

Plumbing emergency? We're ready now.

24/7 line answered live. Same-day service in most cases. Treasure Valley's top-rated.

📞 Call Now · (208) 231-1635