"Up-front and clear pricing"
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
No hot water? Leaking tank? Diamond diagnoses and repairs tank and tankless water heaters - same-day service in most cases, with your-quote-is-your-price honesty.
BBB Integrity Torch · Idaho's Best HVAC 2020-2022 · Top 1% Idaho Contractor
Tap your situation - we'll connect you to a licensed plumber on our line.
Not sure what's wrong? Call (208) 231-1635 - we'll help you figure it out in 30 seconds.
Tell us what's happening - is it no hot water, a leak, a noise? We'll send the right plumber with the right parts.
On-site diagnosis of your tank or tankless system - full inspection, no trainees, no handymen on the truck.
You get repair and (if relevant) replacement options - your choice, your price in writing. We repair first, replace only if genuinely uneconomic.
Water heater work attracts the operators who'd rather sell you a new tank than fix the one you have. Here's how Diamond is different.
Same-day service in most cases. Fully-stocked trucks mean most repairs are one-visit, not a return trip next week.
A leaking tank can destroy floors, drywall, and framing fast. We contain the leak and fix the cause - not just the symptom.
If repair makes sense, we'll say so. If your tank is past it, we'll tell you why - with the numbers. No pressure.
We answer live and dispatch same-day in most cases. Tell us what's happening - we'll talk you through it on the phone.
Diamond isn't a private-equity rollup. It's a 26-year Treasure Valley business - built by Rick and Sue Ellen, around a single idea: do home services the way homeowners deserve.
Rick opened Diamond's doors in March 1999, focused on new construction. He earned a reputation across the Treasure Valley for solving the hot-bonus-room problem nobody else could fix - and for treating customers fairly when others didn't.
In 2009, Rick's wife and business partner Sue Ellen joined full-time. Together they made the call to pivot from new construction to residential service - because they saw an industry that, too often, didn't take care of its customers. They wanted Diamond to stand for the opposite.
That standard is what built the company you see today - the awards, the reviews, the 1,800+ permitted projects on record. None of it happened by accident.
We were impressed with their up-front and clear pricing. John was on time, and explained everything necessary to do with no pressure to do it.
Diamond Heating and Cooling was very knowledgeable and professional from start to finish. Highly recommended.
Without a doubt, Diamond Heating and Cooling is the best possible choice you can make when deciding on a company you can rely on to provide excellent service.
Diamond is based in Garden City and serves homeowners across the Treasure Valley & surrounding areas.
Not sure if you're in our area? Call (208) 231-1635 - we'll confirm on the line.
Tap the phone to talk live now. Real licensed technicians, your-quote-is-your-price honesty, no answering service.
Same-day water heater service in most cases. Tank and tankless. Honest advice, your-quote-is-your-price.